Support
Support & Contact
We're here to help with your technical needs
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Email Support
Get help via email
deideasoluciones@gmail.com
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Live Chat
Chat with our team
Available Mon-Fri
9 AM - 6 PM EST
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Phone Support
Call us directly
+1 (528) 741-4756
Frequently Asked Questions
What are your business hours?
We're available Monday through Friday, 9 AM to 6 PM EST. Emergency support is available for existing service contracts.
Do you offer on-site support?
Yes, we provide on-site technical support for network installations, electrical work, and custom solutions. Contact us to schedule a visit.
What is your response time?
We typically respond to support requests within 24 hours. Priority support with faster response times is available for service contract customers.
Do you provide remote support?
Yes, we offer remote technical assistance for software configuration, troubleshooting, and system maintenance to resolve issues quickly.